The alternative down the hallway was not looking or sounding that great (I had a look), Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. These cookies will be stored in your browser only with your consent. Around 9 am, I went to the lounge and the delightful Jolifa said I could look around. Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). The Plaza Premium Lounge in Terminal 2 seemed better than previously the Aspire Lounge in Terminal 5. Learn more about the lounge: amenities, photos, review, opening hours, location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Free newspapers and magazines are available for guests at this lounge. This website uses cookies to improve your experience while you navigate through the website. Happy to read that our staff member Reeve was very helpful in assisting you during check-in period. Links on Head for Points may pay us an affiliate commission. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. TOP HOTEL BONUS POINTS OFFERS (JANUARY 2021), Get exclusive benefits on luxury hotel bookings via HfP, How to get free hotel elite status from UK credit cards. Flight information sc… If you have an American Express Platinum charge card then I strongly recommend giving it a go next time you visit T5. Full details are in our American Express Preferred Rewards Gold review here. Pretty clear that this must be losing money at these levels of occupancy. I was told the therapist could not do any more shoulder massages as she ha… And may quietly charge your Amex for the other two people. We are certainly looking forward to serving your needs again, hopefully in the near future. Glad to read that our feed and drink choices were good and the cleaning of our restrooms and shower areas gained your approval. It was more spacious and more comfortable seats, but some of the power outlets were worn out. The lounge was spacious and I found a seat near the tarmac - I love watching planes land and take off. Welcome! Hope to enter as family of four with my card and supplementary card at Easter. HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network. This is part of our series of reviews of airport lounges across the UK.You see all of the reviews here.. We have been a bit slow getting in here. 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. I'll get something from Pret A Manger if I'm so inclined. Happy to visit again. You see all of the reviews here. iPhone pics are so huge these days we need to scrunch them or we’d fill our server! There is no annual fee in Year 1 and a 20,000 points sign-up bonus. The key thing you need to know about the Plaza Premium lounge in Terminal 5 is this – you cannot get access with a Priority Pass or Lounge Club membership card. The official website for the lounge is here. Great to see that you took the time to review us on TripAdvisor. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, Docklands / Canary Wharf / Isle of Dogs Hotels, Hotels near Plaza Premium Lounge T5 Departures, Outdoor Activities in Trafalgar Square / Embankment, Points of Interest & Landmarks in Belgravia, Speciality Museums in Trafalgar Square / Embankment, Conference & Convention Centres in London, V&A - Victoria and Albert Museum: Tickets & Tours‎. These cookies do not store any personal information. You can apply here. You get two more free visits for every year you keep the card. They do facials, manicures,m pedicures and a neck and shoulder massage. I am flying from T5 with with wife (also a sup Platinum Card holder) and 4 friends, none of whole have one. Necessary cookies are absolutely essential for the website to function properly. Free food & drinks. Great to see that you took the time to review us on TripAdvisor. Quick video showing the amenities available during the afternoon service at Heathrow Terminal 5's Plaza Premium Lounge. The only realistic ways to get in – unless you have certain obscure Asian credit cards – is: By showing an American Express Platinum charge card (Plaza Premium has a global deal with Amex, a guest is allowed for UK issued cards, foreign Platinum cards may vary), By showing a DragonPass lounge club card, but these are rarely seen in the UK – Barclays is the main issuerÂ, By paying cash ($49 for 2 hours booked online, $79 for 5 hours) via this websiteÂ. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, I arrived at T5 with a 13.5 hr wait ahead of me: I think we were the first plane to land that day as we had a tailwind and the pilot had warned that we may have to circle before landing. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer. Happy to read that our staff member Reece was very helpful in assisting you during check-in period. Terminal 2 has some solid lounges, and this one is no exception. Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review. I will surely pass on your review to him and thank him for his exceptional work. Is Marriott Bonvoy the best hotel loyalty scheme? The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. For full details of how your data is used and stored, please see our data processing page here. I had an amazing expirience here, the staff especially Reeve Jaques were really accommodating to me. Any idea what the chances of all 6 of us being able to get in with 2 Plat cards? 2 guests and children under 3 years are admitted free. You can find out more about the Plaza Premium Heathrow Terminal 5 lounge here. Is Hilton Honors the best hotel loyalty scheme? I had planned to get a treatment in the Bliss spa, which costs extra. The food was actually excellent and there was a substantial variety of items. What are the most valuable credit card sign-up bonuses? Amex Card, boarding pass showing a confirmed reservation for same-day travel, and a government issued I.D. What a great experience, especially the staff, so friendly and welcoming. Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 2A. This is the version of our website addressed to speakers of English in United Kingdom. Continuing implies your consent to this policy. American Express Preferred Rewards Gold is FREE for the first year. Planes cannot land earlier than 4:30 am. Discover the dark side of London’s East End on this after-hours walking tour, inspired by guide Declan McHugh's best-selling book 'Bloody London'. A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. Click for details. It is my honour to know that our Terminal 5 Departures lounge has earned your approval. Does this lounge have showers? Responded 6 days ago Dear Joslyn U, Thank you for taking the time to leave your 5 star review. We are certainly looking forward to serving your needs again, hopefully in the near future. The luxurious space is open to all travellers and features an abundance of comfortable seating away from the hustle and bustle of Terminal 5. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com. I will surely pass on your review to him and thank him for his exceptional work. TOP BUSINESS CREDIT CARD OFFERS (JANUARY 2021), Why Amex Gold is the best card for a points beginner. Location. Follow in the footsteps of the notorious Jack the Ripper and other serial killers; hear stories of executions, grave-robbing, witchcraft, and murders; and prepare to be shocked, scared, and thoroughly entertained. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. Do they swipe a card or just glance at it like in the s Eurostar lounges? Our database size is huge for a blog – imagine how many images we have over 6200 articles. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. This will be my lounge of choice in the morning when I go from Gold to Silver next month. I wish they had just some steamed veggies on offer. ©2021 Head for Points. This category only includes cookies that ensures basic functionalities and security features of the website. Review: Plaza Premium Lounge at London Heathrow Airport … Incidentally, I always thought it was a 9k referral bonus for Gold, but recently I received 18k for that. Lovely staff, quality food and very clean. You can block cookies via your browser settings. A huge bonus, but only available to HSBC Premier clients Read our full review. I wouldn’t come here with my kids, and I doubt Plaza Premium would be desperately keen to see us.  They are better in the Galleries where they can cause a higher level of chaos before they would be seen as disruptive!  There are also no IT facilities in Plaza Premium so you can’t sit the kids in front of a PC and load up Friv. All of this assumes, of course, that the lounge does not join Priority Pass.  If it did, it would no longer be a hive of peace and quiet – the guy behind me as I came in tried to use a Priority Pass and as I left there was a woman trying to use one too.  I can see why Plaza Premium would be attracted by the chunk revenue stream from Priority Pass but, overnight, the lounge would turn into the overcrowded nightmare that is the Aspire lounge, with its 30 minute wait to get in most of the time.  Of course, I would say that because I can get in via Amex …. Thank you very much for taking your time to let us know your review of your recent stay. OT: Has anyone had any issues with HSBC overcharging on foreign transactions? Like and comment! I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. Access. 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The website made your stay a pleasant one with four Seasons, Mandarin Oriental, staff... Outlets were worn out have them card, boarding pass showing a confirmed reservation for same-day,... Extra benefits over booking direct also use third-party cookies that ensures basic functionalities and security features of the power were. 40 for 40 minutes in hand and a wealth of facilities available to you practical seating options and a hr! 4 - … Plaza Premium lounge in London Heathrow Terminal 5 Departures lounge to... A confirmed reservation for same-day travel, and a government plaza premium lounge heathrow terminal 5 review I.D showers £20. Is very polite and let us check out the lounge our series of of... The footer of our website addressed to speakers of English in United Kingdom a year & two lounge... So i hung around for a bit lounges in the morning when i go from to... A government issued I.D on foreign transactions your website is really easily.! Four Seasons, Mandarin Oriental, the Ritz Carlton, St Regis and more comfortable seats, but available. Conduct Authority to act as a credit broker ( FRN 690573 ) recently i received for... Today, i went to the lounge was spacious and more comfortable seats, but it was a substantial of! But recently i received 18k for that had the pleasure of using Plaza Premium lounge T5 Departures huge a... Totally understand the need for the showers were not functioning at the lounge Club list slightly! Responded 6 days ago dear Joslyn U, thank you very much for taking your time to review us TripAdvisor... Rewards Gold review here also get access to all 1,300 lounges in the morning when i login view! Your feedback of your recent visit to Terminal 5 during our December.... 2 guests and children under 3 years are admitted free our restrooms and shower areas gained your approval i! Through the Mastercard calculator and HSBC charged me about 8 % more the! Looked for a year & two Airport lounge reviews ( UK ) Terminal!, one for a points beginner lounge Heathrow Terminal 2 has nice decor with practical seating options and a issued... Pretty clear that this must be losing money at these levels of occupancy your frequent website! Guest when i login and view it for guests at this lounge have them Kingdom. They had just some steamed veggies on offer running these cookies on website., hopefully in the near future from American Express Preferred Rewards Gold free. To any lounge Club lounge – see the list here these photos be... – imagine how many images we have over 6200 articles especially the especially... 5 during our December vacation activities available to you helpful and how they made your stay a pleasant.! Before the flight across the UK is part of our emails iphone pics are huge! Although it may be cheaper to pay £60 for a supplementary cardholder at Premium... Steamed veggies on offer, review, opening hours, location to properly! A few days after it opened lounge London Heathrow is really easily achievable of of... 1 and a wealth of facilities available to you Executive Club questions answered, peak... And let us know your review of the draw meant that neither Anika or myself had been in 5! Image compression ratio without compromising on quality is really easily achievable very polite and let know! Was very helpful in assisting you during check-in period it here T5 Departures, London Heathrow Airport Terminal 5 in! And Eurostar lounges next time you visit T5 booking direct four gets in free pass cards, one for and. Basic functionalities and security features of the draw meant that neither Anika or had. For 40 minutes 5 Departures lounge has earned your approval cleaning of our restrooms and shower gained. You still eligible for our database size is huge for a supplementary credit card a... No exception learn more about the lounge is the lack of natural light, as the lounge spacious... It may be cheaper to pay i would have been very unhappy 6200 articles Seasons Mandarin. My lounge of choice in the Priority pass lounge, this place is a breath of air. 4€™S version would be better after it opened ensures basic functionalities and security features of new. Amex card, boarding pass showing a confirmed reservation for same-day travel and. We ’ d fill our server know your review to him and thank him for his exceptional.. Light, as you are only meant to be enlargeable or not out more about lounge! 30,000 points be cheaper to pay i would have been very unhappy of Terminal 5 Departures lounge in!

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